Virtual Assistant Operations Support for Small Businesses in New Jersey
Your business runs
while you're on the job.
You're great at what you do.
The emails, proposals, and estimates piling up at night, that's what's killing you.
Operations Support is a monthly retainer where
I handle the back-and-forth so you can focus on the actual work.
What's Included
The stuff piling up on your desk. Handled.
Email Customer Service
Inbox responses handled within defined hours based on your volume, inquiries, follow-ups, scheduling, and client questions answered on your behalf.
Proposals & Estimates,
Drafted and sent based on the details you provide. Professional documents out the door fast, no more estimates sitting in your head for a week.
Client Communications
Follow-ups, confirmations, scheduling — the back-and-forth that eats your evenings, handled during business hours.
SOP & Process Documentation
I document how your business actually works so nothing falls through the cracks when you're busy on a job.
How it Works
Custom scoped. Month to month.
Step 1: Book a Free 20-Minute Call
You and I assess your volume, what's piling up, and what you need handled first. Scope and pricing determined here.
Step 2: You Add Me to Your Tool
Email access, any templates or docs you use, shared securely. Together we set up a simple system so nothing gets missed.
Step 3: I Handle the Back Office
Inbox, proposals, follow-ups, managed on a defined schedule. You stay on the job. I stay on the admin.
Step 4: Monthly Check-In
We review what's working, what's changed, and adjust scope as your business grows.
Investment
Month to Month.No Long Contracts.
Monthly Retainer
$600/mo starting
Built for contractors, trades workers, and local small businesses who are great at the job and behind on everything else. No long contracts. No guessing what's included. You get your email handled, proposals and estimates drafted and sent, and your client communications managed, so the work that's piling up at night gets done during the day. Month to month. Cancel anytime with 30 days notice.
FAQ
Questions I'm Often Asked...
What does "volume-based" pricing mean?
The scope and price are based on how many emails, proposals, and tasks you need handled per month. High-volume inboxes cost more than a slower-paced operation. We figure this out on the scoping call.
Do I have to sign a long contract?
No. Month-to-month with 30-day written notice to cancel. No long commitments.
What email platforms do you work with?
Gmail and Outlook primarily. If you're using something else, ask on the call and I'll let you know if it works.
How do you handle proposals if you don't know my pricing?
You give me your pricing, services, and any job details, I format and send back to you. You approve before anything goes out, always.
Can I add more services over time?
Yes. Most clients start with one scope and expand. I adjust month to month based on what you need.