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Virtual Assistant for Small Businesses in New Jersey and New York

While you're on the jobsite,
I'm handling
everything else.

Back office support for contractors, trades workers, property managers, charities and local small businesses across New Jersey and New York.

 

Admin, operations, application setup done so you can focus on the work.

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Meeting Minutes · Document Management · Invoices · Proposals · Operations · Website Management

Who I Work With

For the people running
home service businesses.

If you're great at what you do but drowning in the admin office work, estimates still in your head, invoices going out late, inbox a complete disaster, you're in the right place.

I work with local business owners who need someone in their corner.

Not an agency.

Not a corporate account.

 

Just real, consistent support from someone who actually knows how operations work.

Your office administrative work is handled, so you can focus on the jobsite.

Services

What I take off your plate.

Every service is built to handle something you need done, not to add more to your list.

Google Business Profile
$997 one-time

Most Popular!

Your online presence, cleaned up in 30 days.

Most trades businesses are invisible on Google. I audit what you have, build and optimize your Google Business Profile, write 30 days of posts for you, and hand you graphics with your name already on them - all in 30 days.

get started

Property Management

Get your software set up right, from day one.

Tenant records, lease tracking, maintenance requests, and reporting, all configured for how you actually operate, not how a tutorial says you should. No more spreadsheets, no more shoeboxes, no more guessing.

get started

Buildium Setup
Book a Call

Operations
from $1,000 month

Monthly Retainer

Your back office, handled on an ongoing basis.

Proposals, estimates, SOPs, client communications, and email-based customer service, on a monthly retainer so you can stay focused on the actual job. This is where most of my clients live long-term.
 

LET'S TALK

HOAs & Management Boards

Send the recording. Get back clean, ready-to-send minutes.

Formatted minutes and a clean action item list, ready to distribute to members or boards. Built for HOAs, co-op boards, and small business teams that need documentation without the hassle.

GET STARTED

Meeting Minutes
$175 
starting

Document Management
from $150 month

Paper & Filing

Mail it to me. I'll handle the rest.

Scanning, digital filing, and secure shredding. Your paper pile managed remotely - nothing gets lost, nothing piles up on the desk. If your filing cabinet is actually a drawer full of chaos, this one's for you.

get started

Not sure which service fits your situation?

I'm not a social media manager.
I'm the person that keeps your business running.

Chastity Cortijo  ·  Founder, Brooklyn Pencil LLC

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About

Hi, I'm Chastity.
 

I've spent 15+ years doing back office work for businesses of every size, from investment banks on Wall Street to contractors across the tri-state area. I traded the corporate world for the work I actually love: keeping small businesses running so the people who own them can focus on what they're good at.

Before Brooklyn Pencil, I worked at Prudential Securities, Citigroup, Credit Suisse, GroupM/Mindshare and CafeMom. Those years gave me systems-level thinking and serious organizational muscle. Now I use both to help trades workers, property managers, and local businesses get their operations in order.

 

I am from Brooklyn, New York now based in North New Jersey. I know this area, I know small business, and I know how to get things done without drama or corporate overhead.

 

Chastity

Application Setup · Document Templates · Google Business Page

What people say...

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Contact Me

STOP doing paperwork at night - the emails, the estimates, the filing, the follow-ups - that's what I'm here for.

Book a free 20-minute call. We'll figure out exactly what you need and whether we're the right fit, no pressure, no pitch deck.

Before I contact you, I will take a few minutes to research the information you provided to ensure I am a good fit.

I aim to reply to all inquiries within 24 hours. Your patience is appreciated.
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